Aim Overview
What is Aim?
The Aim Contact Center solution is a remarkably economical platform, which is building a reputation for its ease of implementation and use, scalability, self-serve adaptability, robust analytics, and reporting, plus built-in multi-carrier redundancy that ensures reliable performance. It has been designed based on the premise that a fully capable omni-channel solution, including voice, text, chat, and social media, at an affordable price, is critical.
Who is Aim best for?
Telecommunications Call Centers Enterprise Small and Medium Businesses
Aim Details
Aim Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Aim Support options
Aim Training options
Aim Related Categories
Aim Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Aim Features
Most valued Aim features by users
Queue Management
Reporting/Analytics
IVR / Voice Recognition
Predictive Dialer
Collaboration Tools
Inbound Call Center
Chatbot
Automated Routing
Progressive Dialer
Call Scripting
Agent Interface
Outbound Call Center
Workforce Management
Alerts / Escalation
Blended Call Center
Auto-Dialer
Real-Time Chat
Manual Dialer
Campaign Management
Call Recording
Top Aim Alternatives & Competitors
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Read More
Leading provider of AI-powered omnichannel cloud contact center software. Read More
Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Read More
Service Cloud 360, the world's #1 customer service platform, empowers companies to drive seamless engagement across the entire customer Read More
Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise level features at 40% lower TCO. Read More
JustCall's Outbound Call Center lets your sales teams focus more on selling and less time logging customer interactions on your CRM. Read More
Licensing-free, award-winning contact center and blockchain software company. Register NOW for free! Read More
SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Agents can login for anywhere in the world on any device. Read More
Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments Read More
GoToConnect Support Center gives supervisors and agents indispensable tools to improve the quality of customer interactions. Read More