Alvaria Engagement Analytics Overview
What is Alvaria Engagement Analytics?
Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.
Who is Alvaria Engagement Analytics best for?
Contact centers with 150+ agents that want to easily glean insights into their agents interactions and improve their contact center.
Alvaria Engagement Analytics Details
Alvaria Engagement Analytics Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Alvaria Engagement Analytics Support options
24/7 Live Rep
Email Help Desk
Knowledgebase
Phone Support
Alvaria Engagement Analytics Training options
Documentation
Live Online
In-Person
Videos
Webinars
Alvaria Engagement Analytics Related Categories
Alvaria Engagement Analytics Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Alvaria Engagement Analytics Features
Most valued Alvaria Engagement Analytics features by users
Call Center Management
Sentiment Analysis
Self-Service Search
Surveys & Feedback
Customer Experience Management
Call Recording
Natural Language Processing
Predictive Analytics
Data Security
Automatic Transcription
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