Call Recording software allows organizations to obtain records of employees' interactions with customers. Use our rankings below to compare Call Recording Software options and features, and find the best one for you and your business.
Process of moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Record the audio of phone conversations for quality assurance purposes
Highlight specific time marks for annotation and review purposes
Send mail based on customer behavior
Secure file sharing between multiple endpoints during remote sessions
Record the audio of phone conversations for quality assurance purposes
Record live video calls to play later
Automatically record calls at predetermined times
Zendesk provides the complete customer service solution that's easy to use and scales with your business. Read More
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Read More
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Read More
#1 Business VoIP Provider 2021. All Inclusive: Voice, Video and Collaboration. Learn More! Read More
World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features. Read More
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Read More
Gong records and analyzes your team's calls via web conferencing and phone, and surfaces recommendations to help you win more deals. Read More
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics. Read More
#1 online CRM with call recording. Over 8 million businesses use Bitrix24 as their cloud PBX and CRM. Read More
Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device. Read More