CloudAgent Overview
What is CloudAgent?
Ozonetel CloudAgent is an omnichannel contact center suite used by 1500+ businesses worldwide for their inbound and outbound interactions. Access enterprise-level cloud features at 40% lower TCO, in both VOIP and PSTN countries. Reduce handle times, and exceed SLAs with multiple tools: IVR, speech recognition, intelligent call routing, bots, live monitoring, dialers and more. Go live in a few hours, even integrating with your existing telecom provider if needed.
Who is CloudAgent best for?
We serve across 20 verticals ranging from SMBs to Enterprise including eCommerce, hospitality, hospitals, logistics. We can deliver in 160+ PSTN & VOIP countries .
CloudAgent Details
CloudAgent Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
CloudAgent Support options
24/7 Live Rep
Phone Support
CloudAgent Training options
Documentation
Live Online
In-Person
Videos
Webinars
CloudAgent Related Categories
CloudAgent Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
CloudAgent Pricing
Please contact Cloudagent for a custom quote based on your needs.
CloudAgent Features
Most valued CloudAgent features by users
IVR / Voice Recognition
Unified Communications
SIP Trunking
Call Routing
Contact Management
Voicemail Transcription
Call Recording
Access Controls/Permissions
Online Voice Transmission
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