Aircall Overview
What is Aircall?
Make every phone conversation count and give time back to your reps. Aircall's flexible cloud phone solution integrates with 80+ CRM, helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 9,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.
Who is Aircall best for?
SMBs using the phone to conduct business (sales or support) on a daily basis
Aircall Details
Aircall Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPhone
Desktop Chromebook
Desktop Linux
Mobile iPad
On-Premise Linux
On-Premise Windows
Aircall Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Aircall Training options
Documentation
In-Person
Live Online
Videos
Webinars
Aircall Related Categories
Aircall Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Aircall Pricing
Essentials: $30/user/month (billed annually) or $40/user/month (billed monthly). Professional call center features, unlimited inbound calls (toll-free excluded), integrations and API, smart queuing, phone support.
Professional: $50/user/month (billed annually) or $70/user/month (billed monthly). All Essentials features, plus Salesforce integration, PowerDialer, advanced analytics an
Aircall Features
Most valued Aircall features by users
Virtual Assistant
Call Center Management
Performance Metrics
Knowledge Base Management
Queue Management
Surveys & Feedback
Alerts / Escalation
Workflow Management
Self Service Portal
Email Management
Social Media Integration
Appointment Management
Live Chat
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