Vivantio Overview
What is Vivantio?
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
Who is Vivantio best for?
Small and medium-sized growing B2B businesses looking for Service Optimization across all disciplines and teams to provide real business efficiency and optimal service delivery.
Vivantio Details
Vivantio Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Mobile Android
Mobile iPad
Mobile iPhone
Vivantio Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Vivantio Training options
Documentation
In-Person
Live Online
Videos
Webinars
Vivantio Related Categories
Vivantio Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Vivantio Pricing
Vivantio enables you to build a robust Service Management system that fits your organization by enabling only the features you need. Our editions are designed to align with your immediate needs on the same powerful platform that scales with your business.
For Vital, Velocity & Visionary we offer concurrent licensing. A concurrent license sits in a license pool and is available on a fi
Vivantio Features
Most valued Vivantio features by users
Knowledge Base Management
Self Service Portal
Alerts / Escalation
Email Management
Configuration Management
Contract/License Management
Call Center Management
Multi-Channel Communication
Project Management
Queue Management
Inventory Management
Social Media Integration
Live Chat
Reporting/Analytics
Service Level Agreement (SLA) Management
CRM
Virtual Assistant
Chatbot
Audit Management
Asset Tracking
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