HaloITSM Overview
What is HaloITSM?
HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.
Who is HaloITSM best for?
Ideally suited to companies of all sizes and from any industry, looking for an intuitive ITIL aligned service desk solution.
HaloITSM Details
HaloITSM Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
HaloITSM Support options
24/7 Live Rep
Chat
Email Help Desk
Knowledgebase
Phone Support
HaloITSM Training options
Documentation
In-Person
Live Online
Videos
Webinars
HaloITSM Related Categories
HaloITSM Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
HaloITSM Pricing
- 10 users: £65/user/month (billed annually)
- 25 users: £59/user/month (billed annually)
- 50 users: £55/user/month (billed annually)
- 100 users: £49/user/month (billed annually)
- 200 users: £45/user/month (billed annually)
- 500 users: £35/user/month (billed annually)
A 15% discount is available for non-profit organizations and educational
HaloITSM Features
Most valued HaloITSM features by users
Self Service Portal
Contract/License Management
IT Asset Management
Configuration Management
Change Management
Knowledge Base Management
Incident Management
Audit Management
Asset Tracking
Corrective and Preventive Actions (CAPA)
Call Center Management
Cost Tracking
Relationship Mapping
Availability Management
Compliance Tracking
Audit Trail
Problem Management
Device Auto Discovery
Multi-Channel Communication
Maintenance Management
Top HaloITSM Alternatives & Competitors
SysAid helps IT work smarter, not harder, with ITSM service automation based on a decade of AI information. Try IT for free today. Read More
SummitAI helps enterprises to dramatically reduce the cost and complexity of IT Management while improving efficiency and productivity. Read More
Zendesk offers the industry leading customer service solution. Read More
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams. Read More
ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently. Read More
Transform your IT service management with a fully integrated ITSM platform that can be configured to your needs. Read More
Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Read More
Fully-managed ITSM suite that includes ticketing, workflow automation & notification for ITSM professionals. Read More
Get a fit-for-purpose support solution implemented in record time with low-code customizations and ITSM best-practice capabilities. Read More
Automate and improve ITIL service delivery, make better decisions, and maximize the value of your IT investments with VIRIMA ITSM. Read More