Halo Service Desk Overview

Halo Service Desk

By Halo Service Solutions

5★★★★★(16 Ratings)Write review

What is Halo Service Desk?

Halo Service Desk is a single, all-inclusive service desk software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It won't just standardize your processes, but also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

Who is Halo Service Desk best for?

Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.

Halo Service Desk Details

Halo Service Desk Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Halo Service Desk Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Halo Service Desk Training options

Documentation

In-Person

Live Online

Videos

Webinars

Halo Service Desk Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Halo Service Desk Pricing

- 3 users: £69/user/month (billed annually)
- 10 users: £65/user/month (billed annually)
- 25 users: £59/user/month (billed annually)
- 50 users: £55/user/month (billed annually)
- 100 users: £49/user/month (billed annually)
- 150+ users: £45/user/month (billed annually)
A 15% discount is available for non-profit organizations and educational i

Halo Service Desk Features

Most valued Halo Service Desk features by users

Assignment Management

Knowledge Base Management

Project Management

Dashboard

Alerts / Escalation

Task Management

Issue Scheduling

Issue Auditing

Recurring Issues

Top Halo Service Desk Alternatives & Competitors

1

SolarWinds Service Desk

By SolarWinds

4.7★★★★★(1,196 Ratings)

SolarWinds Service Desk is a highly rated solution for IT teams who want to speed issue resolution, improve SLAs and save valuable time Read More

2

Issuetrak

By Issuetrak

4.6★★★★★(361 Ratings)

Your favorite issue tracking software comes with full support. Contact an Issuetrak expert and configure a software solution today. Read More

3

JIRA Service Management

By Atlassian

4.5★★★★★(646 Ratings)

Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Read More

4

Zendesk

By Zendesk

4.5★★★★★(6,286 Ratings)

Zendesk Support is the leading help desk software built for better customer relationships. Read More

5

ClickUp

By ClickUp

4.8★★★★★(5,879 Ratings)

ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2020. Read More

6

OTRS

By OTRS

4.6★★★★★(147 Ratings)

Fully-managed issue tracking solution that helps teams quickly and accurately track, resolve and report on issues. Read More

7

HappyFox Help Desk

By HappyFox

4.7★★★★★(198 Ratings)

An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Read More

8

Vision Helpdesk

By Vision Helpdesk

4.7★★★★★(67 Ratings)

Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk & Live Chat Software Tools for every size business. Read More

9

ManageEngine ServiceDesk Plus

By ManageEngine

4.4★★★★(373 Ratings)

Help desk support software and asset management tool includes, knowledgebase, SLA management, ticket tracking, inventory management. Read More

10

Cayzu

By Cayzu

5★★★★★(71 Ratings)

Track every ticket. Prioritize and categorize. Automate and analyze. Cayzu Issue Tracking Platform helps your team do what they do best Read More