HappyFox Help Desk Overview
What is HappyFox Help Desk?
[New: Unlimited Agent Pricing] HappyFox is a cloud based help desk software with built-in features including ticketing, asset, task and knowledge management. Create recurring tickets or use our other automation features to drastically improve support response time. Our most popular features include canned responses, bulk actions, work schedule, ticket templates, smart rules and beautiful real time reporting. HappyFox is easy to setup and offers an intuitive interface.
Who is HappyFox Help Desk best for?
Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.
HappyFox Help Desk Details
HappyFox Help Desk Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
HappyFox Help Desk Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
HappyFox Help Desk Training options
Documentation
In-Person
Live Online
Videos
Webinars
HappyFox Help Desk Related Categories
HappyFox Help Desk Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
HappyFox Help Desk Pricing
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantastic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
HappyFox Help Desk Features
Most valued HappyFox Help Desk features by users
Knowledge Base Management
Alerts / Escalation
Self Service Portal
Collaboration Tools
Call Center Management
Remote Access/Control
Task Management
Email Management
Social Media Integration
Live Chat
Content Management
Virtual Assistant
Case Management
Time Zone Tracking
Corrective and Preventive Actions (CAPA)
Service Level Agreement (SLA) Management
Performance Metrics
Assignment Management
Multi-Channel Communication
Decision Support
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