Cayzu Overview
Cayzu keeps your team together and looking like the heroes they are. Get all the modern features you'd expect from a best-of-breed ticketing and help desk solution, only we make them easier to use. We've created integrations with popular software so you don't have to worry about lost or duplicate efforts. Automate processes, communicate wherever your customers are, customize the experience, reporting on feedback and key metrics. We fit perfect for teams with 10-50 agents. Try for free today!
From start ups to Enterprise companies, over 20,000 customers trust Cayzu with their customer support needs.
Cayzu Details
Cayzu Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Cayzu Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Cayzu Training options
Documentation
Live Online
Videos
Webinars
In-Person
Cayzu Related Categories
Cayzu Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Cayzu Pricing
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom.
Cayzu's Freedom Plan is a fixed price per month for up to 70 agents and all features are included (Enterprise Plus level).
Cayzu Features
Most valued Cayzu features by users
Knowledge Base Management
Alerts / Escalation
Self Service Portal
Call Center Management
Project Management
Email Management
Social Media Integration
Configuration Management
Virtual Assistant
Contract/License Management
Asset Tracking
Service Level Agreement (SLA) Management
Performance Metrics
Assignment Management
Availability Management
Problem Management
Multi-Channel Communication
Release Management
Network Monitoring
Queue Management
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