Cayzu Overview

Cayzu

By Cayzu

5★★★★★(71 Ratings)Write review

What is Cayzu?

Cayzu keeps your team together and looking like the heroes they are. Get all the modern features you'd expect from a best-of-breed ticketing and help desk solution, only we make them easier to use. We've created integrations with popular software so you don't have to worry about lost or duplicate efforts. Automate processes, communicate wherever your customers are, customize the experience, reporting on feedback and key metrics. We fit perfect for teams with 10-50 agents. Try for free today!

Who is Cayzu best for?

From start ups to Enterprise companies, over 20,000 customers trust Cayzu with their customer support needs.

Cayzu Details

Cayzu Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

Cayzu Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Cayzu Training options

Documentation

Live Online

Videos

Webinars

In-Person

Cayzu Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Cayzu Pricing

'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom.

Cayzu's Freedom Plan is a fixed price per month for up to 70 agents and all features are included (Enterprise Plus level).

Cayzu Features

Most valued Cayzu features by users

Knowledge Base Management

Alerts / Escalation

Self Service Portal

Call Center Management

Project Management

Email Management

Social Media Integration

Configuration Management

Virtual Assistant

Contract/License Management

Asset Tracking

Service Level Agreement (SLA) Management

Performance Metrics

Assignment Management

Availability Management

Problem Management

Multi-Channel Communication

Release Management

Network Monitoring

Queue Management

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