LiveAgent Overview
What is LiveAgent?
LiveAgent is a fully-featured Help Desk software with over 195+ compatible integrations. Streamline all communication channels and manage them from a single shared company inbox. Enjoy social media integrations, unlimited ticket browsing history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Start with a 14-Day free trial, no credit card needed, no contracts.
Who is LiveAgent best for?
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.
LiveAgent Details
LiveAgent Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
LiveAgent Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
LiveAgent Training options
Documentation
In-Person
Live Online
Videos
Webinars
LiveAgent Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
LiveAgent Pricing
14-day free trial, no credit card required, no contracts.
Subscription plans:
Free: $0/agent/month
Ticket: $15/agent/month
Ticket + Chat: $29/agent/month
All-inclusive: $49/agent/month
Self-hosted licenses:
Downloadable: $11,950 - 20 agents included, +$690 for each additional agent.
Enterprise: $34,950 - 50+ agents.
LiveAgent Features
Most valued LiveAgent features by users
Cataloging/Categorization
Collaboration Tools
Customizable Branding
Customizable Templates
Drag & Drop Editor
Feedback Management
Full Text Search
Knowledge Management
Mobile Interface
Multi-Language
Reporting/Analytics
Rich Text Editor
SEO Management
Self Service Portal
User Management
WYSIWYG Editor
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