Top Online CRM Software

Online CRM software enables web-based customer interaction, support and relationship management. Use our rankings below to compare Online CRM Software options and features, and find the best one for you and your business.

Online CRM Software Features

Cataloging/Categorization

Create and manage digital catalog of products/services with their details, specification, and price

Customer Support

Provide online support for your customers through live chat or help desk functionality

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Live Chat

Ability to chat online in real time

Performance Metrics

A set of indicators that tracks how well an organization, a division, or a particular project are performing

Search/Filter

Search available resources to locate required information

Self Service Portal

Gateway through which end users can access the system

1

Salesforce Sales Cloud

By Salesforce

4.5★★★★★(38,139 Ratings)

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Read More

2

Zoho CRM

By Zoho

4.4★★★★(12,197 Ratings)

Zoho CRM empowers SMBs & enterprises with an online, omnichannel customer lifecycle management platform with AI-powered features. Read More

3

HubSpot CRM

By HubSpot

4.6★★★★★(6,845 Ratings)

HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Read More

4

monday.com

By monday

4.7★★★★★(5,971 Ratings)

monday.com, an online CRM software, ideal for customer relationship management with a highly secure environment for your customer data. Read More

5

Pipedrive

By Pipedrive

4.6★★★★★(5,426 Ratings)

Pipedrive is an easy to implement online CRM software tool that helps you focus on the activities that drive deals to close. Read More

6

Nimble

By Nimble

4.5★★★★★(3,979 Ratings)

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you -- everywhere you work. Read More

7

Airtable

By Airtable

4.8★★★★★(2,854 Ratings)

Airtable combines an intuitive spreadsheet interface with file attachments, kanban boards, calendars, and other powerful features. Read More

8

LiveChat

By LiveChat Software

4.7★★★★★(2,645 Ratings)

LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process. Read More

9

Keap

By Keap

4.2★★★★(2,551 Ratings)

The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up Read More

10

Marketing 360

By Madwire

4.7★★★★★(2,125 Ratings)

#1 CRM Software For Small Business Read More