Knowledge Base Software Features

Cataloging/Categorization

Create and manage digital catalog of products/services with their details, specification, and price

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Branding

Add customized logos and colors to the interface

Customizable Templates

Create, save, and re-purpose formatting

Drag & Drop Editor

Drag and drop images, icons, widgets and prototypes from the desktop, apps or central library.

Feedback Management

Collecting and analyzing feedback/reactions from end-users

Full Text Search

Look through entire documents, not just sections

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Multi-Language

Recognize and support multiple languages/dialects

Reporting/Analytics

View and track pertinent metrics

Rich Text Editor

Input different types of content and edit text formats, fonts, font sizes, and colors

Self Service Portal

Gateway through which end users can access the system

SEO Management

Facilitate search engine optimization associated to content

User Management

Manage user accounts, profiles, roles, permissions, and other details

WYSIWYG Editor

"What You See Is What You Get" - see how recipients will see your email formatting while creating the email (no html coding, etc)

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