LiveChat Overview
What is LiveChat?
LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time.
Who is LiveChat best for?
LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.
LiveChat Details
LiveChat Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
LiveChat Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
LiveChat Training options
Documentation
Live Online
Videos
Webinars
In-Person
LiveChat Related Categories
LiveChat Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
LiveChat Pricing
LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service.
LiveChat is available in 4 plans:
Starter - from $16 per seat/month billed annually, or $19 month-to-month
Team - from $33 per seat/month billed annually, or $39 month-to-month
Business - from $50 per seat/month billed annually, or $59 month-to-month
LiveChat Features
Most valued LiveChat features by users
Live Chat
Performance Metrics
Self Service Portal
Virtual Assistant
Call Center Management
Third Party Integrations
Community Management
Knowledge Base Management
Proactive Chat
Queue Management
Offline Form
Gamification
Surveys & Feedback
Website Visitor Tracking
Alerts / Escalation
Geotargeting
Workflow Management
Transfers/Routing
Email Management
Customizable Branding
Top LiveChat Alternatives & Competitors
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