HelpOnClick Overview
What is HelpOnClick?
HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems
Who is HelpOnClick best for?
HelpOnClick Live Chat is used by small and medium seized companies from all over the world. It is localized to over 20 languages, and it can be implemented into any website.
HelpOnClick Details
HelpOnClick Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
HelpOnClick Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
HelpOnClick Training options
Documentation
Videos
In-Person
Live Online
Webinars
HelpOnClick Related Categories
HelpOnClick Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
HelpOnClick Pricing
HelpOnClick offers several pricing plans to choose from, based on your budget and needs, starting from $7.20 per month (annual). Monthly an quarterly billing cycles are available. No credit card required for the 14-day free trial.
HelpOnClick Features
Most valued HelpOnClick features by users
Call Center Management
Knowledge Base Management
Alerts / Escalation
Email Management
Self Service Portal
Customizable Branding
Social Media Integration
Virtual Assistant
Service Level Agreement (SLA) Management
Performance Metrics
Third Party Integrations
Multi-Channel Communication
Network Monitoring
Proactive Chat
Queue Management
Automated Routing
Offline Form
Macros/Templated Responses
IT Asset Management
Surveys & Feedback
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