ProProfs Chat Overview

ProProfs Chat

By ProProfs

4.9★★★★★(117 Ratings)Write review

What is ProProfs Chat?

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI

Who is ProProfs Chat best for?

ProProfs Chat is the perfect customer support solution that can be used by marketing, sales and support teams across industries. It will help them reach their target audience and boost engagement.

ProProfs Chat Details

ProProfs Chat Platforms supported

Cloud, SaaS, Web-Based

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

On-Premise Linux

On-Premise Windows

ProProfs Chat Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

ProProfs Chat Training options

Documentation

Live Online

Videos

In-Person

Webinars

ProProfs Chat Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

ProProfs Chat Pricing

Free: $0

BRONZE: $9/month (billed monthly) or $8/month (billed annually). For 1 operators.

SILVER: $19/month (billed monthly) $15/month (billed annually). For 2 operators.

GOLD: $39/month (billed monthly) or $32/month (billed annually). For 3 operators.

ENTERPRISE: $199/month (billed monthly) or $149/month (billed annually). For unlimited num

ProProfs Chat Features

Most valued ProProfs Chat features by users

Third Party Integrations

Proactive Chat

Offline Form

Website Visitor Tracking

Geotargeting

Transfers/Routing

Customizable Branding

Canned Responses

Screen Sharing

Top ProProfs Chat Alternatives & Competitors

1

Salesforce Service Cloud

By Salesforce

4.5★★★★★(1,226 Ratings)

The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data. Read More

2

Zendesk

By Zendesk

4.5★★★★★(6,286 Ratings)

Zendesk offers industry leading live chat software that¿s quick to implement and easy to use. Read More

3

SnapEngage

By SnapEngage

4.7★★★★★(248 Ratings)

SnapEngage is an enterprise, dedicated chat solution that enables sales and customer service teams to convert leads and engage clients. Read More

4

LiveAgent

By QualityUnit

4.8★★★★★(2,440 Ratings)

Capture more leads with reliable live chat software. Take customer engagement to the next level with LiveAgent! Read More

5

LiveChat

By LiveChat Software

4.7★★★★★(2,647 Ratings)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time Read More

6

Froged

By Froged Technologies

4.8★★★★★(90 Ratings)

Proactive customer support tool designed to reduce tickets and improve customer experience with dynamic chat & a robust in-app widget. Read More

7

Userlike

By Userlike

4.7★★★★★(1,456 Ratings)

Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Read More

8

HelpOnClick

By HelpOnClick

4.7★★★★★(25 Ratings)

Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Read More

9

LiveHelpNow

By LiveHelpNow

4.7★★★★★(163 Ratings)

Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Read More

10

Comm100 Live Chat

By Comm100 Network Corporation

4.8★★★★★(237 Ratings)

Genuine, personalized, and easy to use. Read More