Top VoIP Software

VoIP software enables voice and data transmission over the Internet which allows for enhanced employee mobility. This type of software provides extensive call reporting capabilities and often supports other functions, such as instant messaging and group conferencing, in addition to standard telephony features. Use our rankings below to compare VoIP Software options and features, and find the best one for you and your business.

VoIP Software Features

Access Controls/Permissions

Regulate who can view and use the system by setting permissions and issuing passwords

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

The procedure of sending voice calls to a specific queue based on predetermined criteria

Contact Management

Store and find contact information such as names, addresses, and social media accounts

IVR / Voice Recognition

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Online Voice Transmission

Transmit voice and other information digitally

SIP Trunking

Session Initiation protocol (SIP) trunking enables the connectivity to send and receive calls over the internet

Unified Communications

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Voicemail Transcription

Transcribe voicemail audio messages to written text that is sent over email

1

GoTo Meeting

By GoTo

4.6★★★★★(21,132 Ratings)

Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication. Read More

2

RingCentral MVP

By RingCentral

4.3★★★★(2,132 Ratings)

#1 Business VoIP Provider 2021. All Inclusive: Voice, Video and Collaboration. Learn More! Read More

3

Talkdesk

By Talkdesk

4.6★★★★★(1,553 Ratings)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. Read More

4

GoTo Connect

By GoTo

4.6★★★★★(1,371 Ratings)

GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Read More

5

BlueJeans

By Verizon

4.4★★★★(1,180 Ratings)

BlueJeans is the meetings platform for the modern workplace. Simple. Smart. Trusted. Read More

6

Bitrix24

By Bitrix

4.1★★★★(1,143 Ratings)

Bitrix24 #1 business VoIP system used by over 8 million businessed worldwide. Cloud, mobile and open source versions available. Read More

7

Dialpad

By Dialpad

4.4★★★★(982 Ratings)

Dialpad Talk is VoIP technology built for modern businesses, putting voice, messaging, meetings, and video on any device. Read More

8

Five9

By Five9

4.3★★★★(920 Ratings)

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, IVA, CTI, Chat, Email, Call Recording, and CRM Integration. Read More

9

VoIP.ms

By VoIP.ms

4.9★★★★★(681 Ratings)

Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. Read More

10

Grasshopper

By GoTo

4.5★★★★★(720 Ratings)

Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system. Read More