Qualtrics CustomerXM Overview

Qualtrics CustomerXM

By Qualtrics

4.8★★★★★(518 Ratings)Write review

What is Qualtrics CustomerXM?

Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!

Who is Qualtrics CustomerXM best for?

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Qualtrics CustomerXM Details

Qualtrics CustomerXM Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

Qualtrics CustomerXM Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Qualtrics CustomerXM Training options

Documentation

In-Person

Live Online

Videos

Webinars

Qualtrics CustomerXM Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Qualtrics CustomerXM Pricing

Contact Qualtrics for pricing information.

Qualtrics CustomerXM Features

Most valued Qualtrics CustomerXM features by users

Reporting/Analytics

Third Party Integrations

Text Analysis

Negative Feedback Management

Feedback Management

Survey/Poll Management

Pulse Surveys

Case Management

Corrective and Preventive Actions (CAPA)

Community Management

Knowledge Management

Gift Card Management

Loyalty Cards

Multi-Channel Distribution

CRM

Anonymous Feedback

Membership Management

Member Portal

Gamification

Activity Tracking

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