Top NPS Software
NPS software helps organizations implement campaigns to measure net promoter scores. NPS is a customer and employee satisfaction benchmark calculated using surveys. The final score can be used to gauge loyalty to the brand or organization. Use our rankings below to compare NPS Software options and features, and find the best one for you and your business.
NPS Software Features
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
Mobile Survey
Distribute a survey via mobile devices
Multi-Channel Distribution
Offers more than one survey distribution channel (email, web link, social media, etc.) .
Multi-Language
Recognize and support multiple languages/dialects
Negative Feedback Management
Identify, track, and respond to negative feedback
NPS of Customers
Calculate NPS of customers
NPS of Employees
Calculate NPS of employess
Pulse Surveys
Surveys sent out at regularly scheduled intervals to track important metrics like job satisfaction, work environment, etc
Segmentation
Group leads or contacts based on their specific characteristics
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Text Fields
Open text box field
Third Party Integrations
Improve business process by accessing more features and applications by combining third party integrations
Create engaging, platform-independent & beautiful NPS surveys. We empower companies - large & small - & individuals, to collect insight Read More
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Read More
We have very good support of NPS question. Great reporting, automation and integration with your company software. Read More
AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame Read More
Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data. Read More
Zonka Feedback NPS Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Read More
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Read More
Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more! Read More
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Read More
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight. Read More