SurveySparrow Overview

SurveySparrow

By SurveySparrow

4.5★★★★★(127 Ratings)Write review

What is SurveySparrow?

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.

Who is SurveySparrow best for?

We help businesses of all sizes to engage better with their stakeholders (customers, employees & vendors), improve their experiences, run periodic surveys, derive insights, and steer business growth.

SurveySparrow Details

SurveySparrow Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Windows

On-Premise Linux

On-Premise Windows

SurveySparrow Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

SurveySparrow Training options

Documentation

In-Person

Live Online

Videos

Webinars

SurveySparrow Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

SurveySparrow Pricing

Ranging from Free to Elite, there are 5 plans available to the user.
Users can choose to be billed quarterly/annually and there is also pro-rated refunding available.
The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Business Plan at $99, Enterprise Plan at $499, and the Elite Plan are the pricing plans offered.

SurveySparrow Features

Most valued SurveySparrow features by users

Reporting/Analytics

Text Analysis

Multi-Channel Distribution

Anonymous Feedback

Dashboard

Negative Feedback Management

Question Library

Mobile Survey

Rater Selection

Pulse Surveys

Community Management

Question Branching

Skip Logic

Knowledge Management

Data Analysis Tools

Offline Response Collection

Benchmarking

Gamification

Panel Management

Progress Tracking

Top SurveySparrow Alternatives & Competitors

1

Zonka Feedback

By Zonka Feedback

4.9★★★★★(140 Ratings)

Zonka Feedback NPS Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Read More

2

Qualtrics CustomerXM

By Qualtrics

4.8★★★★★(518 Ratings)

Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Read More

3

SurveyMonkey Enterprise

By SurveyMonkey

4.6★★★★★(150 Ratings)

Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data. Read More

4

Listen360

By Listen360

4.9★★★★★(76 Ratings)

Customer engagement platform with sentiment monitoring, feedback capture, closed-loop follow-up, review posting, and text analytics. Read More

5

SurveyLegend

By SurveyLegend

4.7★★★★★(1,380 Ratings)

Create engaging, platform-independent & beautiful NPS surveys. We empower companies - large & small - & individuals, to collect insight Read More

6

Startquestion

By Startquestion

5★★★★★(345 Ratings)

We have very good support of NPS question. Great reporting, automation and integration with your company software. Read More

7

AskNicely

By AskNicely

4.7★★★★★(228 Ratings)

AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame Read More

8

Qualaroo

By ProProfs

4.9★★★★★(41 Ratings)

Use Qualaroo survey management tool to create and auto-score NPS surveys. Monitor the NPS scores over time using charts. Read More

9

Customer Thermometer

By Customer Thermometer

5★★★★★(28 Ratings)

1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email. Read More

10

Simplesat

By Simplesat

4.9★★★★★(140 Ratings)

Delightfully easy to use one-click satisfaction surveys for service minded professionals. Read More