NABD System Overview
What is NABD System?
A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.
Who is NABD System best for?
NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.
NABD System Details
NABD System Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
On-Premise Linux
On-Premise Windows
NABD System Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
NABD System Training options
Documentation
In-Person
Live Online
Videos
Webinars
NABD System Related Categories
NABD System Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
NABD System Pricing
Subscription Based Pricing:
FREE $0/month for up to 10 users
Professional $30/month
Enterprise $60/month
NABD System Features
Most valued NABD System features by users
Knowledge Base Management
Alerts / Escalation
Self Service Portal
Call Center Management
Email Management
Customizable Branding
Social Media Integration
Canned Responses
Virtual Assistant
Case Management
Corrective and Preventive Actions (CAPA)
Service Level Agreement (SLA) Management
Performance Metrics
Third Party Integrations
Assignment Management
Multi-Channel Communication
Network Monitoring
Proactive Chat
Project Management
Queue Management
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