HubSpot Service Hub Overview

HubSpot Service Hub

By HubSpot

4.5★★★★★(278 Ratings)Write review

What is HubSpot Service Hub?

HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback tools so you can measure customer happiness; and reporting so you can unlock insights and improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy.

Who is HubSpot Service Hub best for?

HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.

HubSpot Service Hub Details

HubSpot Service Hub Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

HubSpot Service Hub Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

HubSpot Service Hub Training options

Documentation

In-Person

Live Online

Webinars

Videos

HubSpot Service Hub Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

HubSpot Service Hub Pricing

HubSpot Service Hub is free to get started and will grow with you.
Service Hub Starter starts at $45 per month.
Service Hub Professional starts at $450 per month.
Service Hub Enterprise starts at $1,200 per month.
See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly

HubSpot Service Hub Features

Most valued HubSpot Service Hub features by users

Call Center Management

Knowledge Base Management

Alerts / Escalation

Email Management

Self Service Portal

Customizable Branding

Social Media Integration

Reporting/Analytics

Virtual Assistant

Service Level Agreement (SLA) Management

Customer Engagement

Performance Metrics

Third Party Integrations

Multi-Channel Communication

Onboarding

Network Monitoring

Proactive Chat

Queue Management

Automated Routing

Offline Form

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