Zingtree Overview
What is Zingtree?
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.
Who is Zingtree best for?
Zingtree allows contact centers, healthcare providers and insurance companies build no-code, interactive decision trees that help create agent scripts, guide customers, and manage internal processes.
Zingtree Details
Zingtree Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Zingtree Support options
Chat
Email Help Desk
Zingtree Training options
Documentation
Live Online
Webinars
In-Person
Videos
Zingtree Related Categories
Zingtree Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Zingtree Pricing
Zingtree's subscription pricing starts at $25/month
Zingtree Features
Most valued Zingtree features by users
Reporting/Analytics
Queue Management
Collaboration Tools
Knowledge Base Management
Alerts / Escalation
Email Management
IVR / Voice Recognition
Chatbot
Call Center Management
Service Level Agreement (SLA) Management
Performance Metrics
Multi-Channel Communication
Automated Routing
Workflow Management
Self Service Portal
Social Media Integration
Live Chat
Real-Time Chat
Process Modeling & Designing
CRM
Top Zingtree Alternatives & Competitors
SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI. Read More
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Read More
BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. Read More
#1 for schools, universities, and state and local government. Simplifies ticket submission and automates workflow and reporting. Read More
Get your help desk software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support. Read More
Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted. Read More
Cloud-based service desk software designed to provide you with everything you need for one low price. Read More
Get a fit-for-purpose support solution implemented in record time with low-code customizations and ITSM best-practice capabilities. Read More
The next generation of PSA tool. Complete professional services automation package for software and services businesses. Read More
Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk & Live Chat Software Tools for every size business. Read More