everything HelpDesk Overview

everything HelpDesk

By GroupLink

4.4★★★★(30 Ratings)Write review

What is everything HelpDesk?

#1 for schools, universities, and state and local government. Simplifies ticket submission and automates workflow and reporting.

Top everything HelpDesk Alternatives & Competitors

1

Zendesk

By Zendesk

4.5★★★★★(6,286 Ratings)

Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% at any scale. All your customer interactions live in a single, dynamic in... Read More

2

Freshdesk

By Freshworks

4.6★★★★★(5,518 Ratings)

Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effort... Read More

3

Remote Support

By BeyondTrust

4.7★★★★★(4,099 Ratings)

BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users ... Read More

4

LiveChat

By LiveChat Software

4.7★★★★★(2,647 Ratings)

Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing ... Read More

5

Apptivo

By Apptivo

4.5★★★★★(1,385 Ratings)

Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view ... Read More

6

SolarWinds Service Desk

By SolarWinds

4.7★★★★★(1,196 Ratings)

SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows,... Read More

7

Salesforce Service Cloud

By Salesforce

4.5★★★★★(1,226 Ratings)

Service Cloud 360, the world's #1 customer service platform, empowers companies to drive seamless engagement across the entire customer journey. Every interaction, from messaging and phone to video and in-person, is powe... Read More

8

Freshservice

By Freshworks

4.6★★★★★(980 Ratings)

Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configura... Read More

9

ISL Light

By ISL Online

4.9★★★★★(679 Ratings)

ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device u... Read More

10

HelpCrunch

By HelpCrunch

4.9★★★★★(403 Ratings)

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages ... Read More