ManageEngine ServiceDesk Plus Overview
What is ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand.
Who is ManageEngine ServiceDesk Plus best for?
Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.
ManageEngine ServiceDesk Plus Details
ManageEngine ServiceDesk Plus Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Mac
ManageEngine ServiceDesk Plus Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Phone Support
ManageEngine ServiceDesk Plus Training options
Documentation
In-Person
Live Online
Webinars
Videos
ManageEngine ServiceDesk Plus Related Categories
ManageEngine ServiceDesk Plus Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
ManageEngine ServiceDesk Plus Pricing
Reduce IT Support Costs. Powerful Plans To Supercharge IT Support.
ManageEngine ServiceDesk Plus Features
Most valued ManageEngine ServiceDesk Plus features by users
Contract/License Management
Self Service Portal
Configuration Management
Knowledge Base Management
Asset Tracking
Audit Trail
Maintenance Management
Release Management
Project Management
Alerts / Escalation
Task Management
Mobile Access
Reporting/Analytics
Inventory Management
IT Asset Management
Change Management
Incident Management
Barcoding/RFID
Audit Management
Corrective and Preventive Actions (CAPA)
Top ManageEngine ServiceDesk Plus Alternatives & Competitors
Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Read More
SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI. Read More
Get your help desk software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support. Read More
Service Cloud 360, the world's #1 customer service platform, empowers companies to drive seamless engagement across the entire customer Read More
Symphony SummitAI effortlessly brings service and asset management together in one platform with AI-driven knowledge intelligence. Read More
Kustomer is the omnichannel help desk platform reimagining enterprise customer service to deliver standout experiences. Read More
From start ups to Enterprise companies, over 20,000 customers trust Cayzu's web based platform with their customer support needs. Read More
Transform your support services and IT management with a fully integrated ITSM platform that can be configured to your needs. Read More
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Read More
Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Read More