XCALLY Overview
What is XCALLY?
Omnichannel solution for Inbound, Outbound and Blended Contact Centers based on Asterisk. Engage your customers with the Motion unique technology: multichannel, realtime, powerful and effective. Provide the best Customer Journey Experience using the Voice, Web Chat, E-Mail, SMS and Fax channels. Take advantage of the Contact Management, Predictive Dialer and Cally Square IVR designer.
Who is XCALLY best for?
Every kind of customer care requiring professional solutions, for inbound, outbound, blended services.
XCALLY Details
XCALLY Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile iPad
Mobile iPhone
XCALLY Support options
24/7 Live Rep
Email Help Desk
Knowledgebase
Phone Support
XCALLY Training options
Documentation
Live Online
Videos
Webinars
In-Person
XCALLY Related Categories
XCALLY Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
XCALLY Features
Most valued XCALLY features by users
Reporting/Analytics
Call Center Management
Preview Dialer
Power Dialer
Contact Management
Progressive Dialer
Call Recording
Call Scripting
Campaign Management
Automatic Call Distribution
Predictive Dialer
Call Monitoring
IVR / Voice Recognition
Call Transfer
Call Routing
Auto-Dialer
Telemarketing Management
VoIP
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