Cloud Predictive Dialer Overview
Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions. Optimize internal and external communication, as well as customer engagements, with features including: intelligent IVR and multi-channel ACD, predictive dialer, call-recording, dynamic scripting, text-to-speech and extensive reporting and analytics. 3CLogic includes Computer Telephony Integration (CTI) and deep integration with ServiceNow, Salesforce and Microsoft Dynamics.
Inside sales, help desk, customer service, telemarketing, collections, fund raising, political campaigns, finance, insurance, healthcare, e-commerce, education, non-profit, energy, retail.
Cloud Predictive Dialer Details
Cloud Predictive Dialer Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Desktop Chromebook
Desktop Linux
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Cloud Predictive Dialer Support options
24/7 Live Rep
Chat
Cloud Predictive Dialer Training options
Documentation
In-Person
Live Online
Webinars
Videos
Cloud Predictive Dialer Related Categories
Cloud Predictive Dialer Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Cloud Predictive Dialer Features
Most valued Cloud Predictive Dialer features by users
Call Monitoring
Call Recording
Campaign Management
Call Transfer
Preview Dialer
Predictive Dialer
Power Dialer
Lead Management
Progressive Dialer
Call Scripting
Call Scheduling
Campaign Specific Caller ID
Automatic Call Distribution
FCC Compliance
List Management
FTC Compliance
Reporting/Analytics
IVR / Voice Recognition
Call Routing
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