Cloud Predictive Dialer Overview

Cloud Predictive Dialer

By 3CLogic

4.1★★★★(16 Ratings)Write review

What is Cloud Predictive Dialer?

Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions. Optimize internal and external communication, as well as customer engagements, with features including: intelligent IVR and multi-channel ACD, predictive dialer, call-recording, dynamic scripting, text-to-speech and extensive reporting and analytics. 3CLogic includes Computer Telephony Integration (CTI) and deep integration with ServiceNow, Salesforce and Microsoft Dynamics.

Who is Cloud Predictive Dialer best for?

Inside sales, help desk, customer service, telemarketing, collections, fund raising, political campaigns, finance, insurance, healthcare, e-commerce, education, non-profit, energy, retail.

Cloud Predictive Dialer Details

Cloud Predictive Dialer Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Chromebook

Desktop Linux

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Cloud Predictive Dialer Support options

24/7 Live Rep

Chat

Cloud Predictive Dialer Training options

Documentation

In-Person

Live Online

Webinars

Videos

Cloud Predictive Dialer Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Cloud Predictive Dialer Features

Most valued Cloud Predictive Dialer features by users

Call Monitoring

Call Recording

Campaign Management

Call Transfer

Preview Dialer

Predictive Dialer

Power Dialer

Lead Management

Progressive Dialer

Call Scripting

Call Scheduling

Campaign Specific Caller ID

Automatic Call Distribution

FCC Compliance

List Management

FTC Compliance

Reporting/Analytics

IVR / Voice Recognition

Call Routing

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