Smartsupp Overview
What is Smartsupp?
Drive your online sales through conversational ecommerce. Smartsupp helps businesses deliver a personalized online shopping experience and drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. As one of the most popular ecommerce solutions in the world with over 50,000 active webshops and websites, Smartsupp's mission is to help businesses turn website visitors into loyal customers.
Who is Smartsupp best for?
Smartsupp is your personal online shopping assistant combining live chat, chatbots and video recordings. We drive sales through conversation and help you turn webshop visitors into loyal customers.
Smartsupp Details
Smartsupp Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
Smartsupp Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Smartsupp Training options
Documentation
Live Online
In-Person
Videos
Webinars
Smartsupp Related Categories
Smartsupp Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Smartsupp Pricing
FREE forever package
STANDARD: $10 monthly per agent
PRO: $19 monthly per agent
Smartsupp Features
Most valued Smartsupp features by users
Virtual Assistant
Call Center Management
Performance Metrics
Third Party Integrations
Knowledge Base Management
Proactive Chat
Queue Management
Offline Form
Surveys & Feedback
Website Visitor Tracking
Alerts / Escalation
Geotargeting
Workflow Management
Self Service Portal
Transfers/Routing
Email Management
Customizable Branding
Social Media Integration
Canned Responses
Screen Sharing
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