Froged Overview
FROGED is a one-stop shopping Product Success Platform built by a SaaS company for SaaS companies. Our platform allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots within the customer journey brands can personalize the customer experience at every touch point increasing overall MRR and retention. Try FROGED for FREE today!
If you are an SMB looking for one adaptable tech platform that improves onboarding, increases retention & engagement and provides proactive customer support than FROGED's robust tool is a must.
Froged Details
Froged Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Mac
Desktop Windows
Mobile Android
Desktop Linux
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Froged Support options
Chat
Email Help Desk
Knowledgebase
Froged Training options
Documentation
Live Online
Videos
Webinars
In-Person
Froged Related Categories
Froged Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Froged Features
Most valued Froged features by users
Reporting/Analytics
Multi-Channel Communication
Email Management
Knowledge Base Management
Customizable Branding
Live Chat
Chatbot
Call Center Management
Service Level Agreement (SLA) Management
Third Party Integrations
Queue Management
Alerts / Escalation
Social Media Integration
Feedback Management
Self Service Portal
CRM
Virtual Assistant
Customer Engagement
Performance Metrics
Community Management
Top Froged Alternatives & Competitors
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Read More
Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff. Read More
Bitrix24 is a free customer success and customer relationship management platform used by 8 million businesses worldwide. Read More
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Read More
Improve customer satisfaction and CSAT scores by standardizing and automating your CS workflows with Pipefy. Read More
Front is a customer communication hub that allows customer success teams to drive retention and expand existing revenue. Read More
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Read More
Tribe is a cloud-based online community platform that powers modern customer communities to boost customer success and retention. Read More
Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack. Read More
Zendesk Support is the leading help desk software built for better customer relationships. Read More