Clickatell Overview
What is Clickatell?
Clickatell's Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders and resolve issues with a simple text or chat. No need for cash, phone calls, in-person interactions, or apps.
Who is Clickatell best for?
Built for the needs of forward-thinking brands such as banks ,airlines, telco's, utilities and insurance providers to engage and transact with customers on chat.
Clickatell Details
Clickatell Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Clickatell Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Clickatell Training options
Documentation
Videos
In-Person
Live Online
Webinars
Clickatell Related Categories
Clickatell Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Clickatell Features
Most valued Clickatell features by users
Multi-Channel Communication
Content Management
Customer Engagement
Onboarding
Personalization
Activity Dashboard
Third Party Integrations
Reporting/Analytics
Interaction Tracking
Batch Communications
Customer Database
Customer History
On-Demand Communications
Interactive Content
Chat/Messaging
Reporting & Statistics
Template Management
Video Support
Workflow Management
CRM
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Set up an NPS survey on your site or send an email to your customers to find out how you can improve their experience. Read More