Podium Overview
What is Podium?
A 2020 Highest Satisfaction Software & Top Marketing Software Award winner, Podium simplifies the process of getting reviews and rising in the ranks of local search. It¿s built on text messaging, so your customers can leave you reviews in as few as 30 seconds. With robust tools to simplify the process, you can automate review invites, monitor common sentiments, track trends, respond to reviews, and more, all from Podium¿s powerful reputation management platform. Trusted by over 60,000 businesses
Who is Podium best for?
Podium is perfect for any locally focused business with 1 to 10,000 locations relying on a local online listing to drive business growth or trying to manage multi-location reviews across the web.
Podium Details
Podium Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Podium Support options
Chat
Email Help Desk
Phone Support
Podium Training options
Documentation
In-Person
Live Online
Webinars
Videos
Podium Related Categories
Podium Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Podium Features
Most valued Podium features by users
Sentiment Analysis
Third Party Integrations
Reporting/Analytics
Social Media Monitoring
Dashboard
Campaign Management
Response Management
Negative Feedback Management
Content Management
Payment Fraud Prevention
In-Person Payments
PCI Compliance
Review Generation
Text Analysis
Knowledge Management
Online Payments
Payment Processing Services Integration
ACH Payment Processing
Proactive Chat
Personalization
Top Podium Alternatives & Competitors
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Swell helps prospects find your business through online reviews, converts website visitors, & turns customer interactions into revenue. Read More
GatherUp allows you to make customer experience the backbone of your business through centralizing reviews and customer feedback. Read More
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys Read More
With TrueReview, you can easily send, manage, view and follow up with hundreds of review requests in one place. Read More