Top Review Management Software

Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers. Use our rankings below to compare Review Management Software options and features, and find the best one for you and your business.

Review Management Software Features

Campaign Management

Create a collection of marketing actions to complete specific goals.

Dashboard

An assembly of graphs and charts for tracking statistics and metrics

Negative Feedback Management

Identify, track, and respond to negative feedback

Response Management

Track status and remediate problems in a centralized way

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Review Notification

Notifies a business when a review is left

Review Request

Allows businesses to request reviews from their customers

Sentiment Analysis

Categorize emotions expressed in written text and identify if they are positive, negative or neutral

Social Sharing

Allows businesses to share their videos on social media.

1

Trustpilot

By Trustpilot

4.7★★★★★(1,474 Ratings)

The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform. Read More

2

Birdeye

By Birdeye

4.8★★★★★(906 Ratings)

Birdeye Reviews is the easiest to use review management software for businesses to build, manage, and amplify your reputation on Google Read More

3

Podium

By Podium

4.5★★★★★(938 Ratings)

Review management done right. Get more reviews and manage your current reviews from one dashboard. Trusted by over 60,000 businesses. Read More

4

Thryv

By Thryv

4.3★★★★(833 Ratings)

End-to-end client experience platform built for small businesses. Read More

5

Yotpo

By Yotpo

4.7★★★★★(685 Ratings)

Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more. Read More

6

Nicereply

By Nicereply

4.8★★★★★(616 Ratings)

Nicereply is a customer satisfaction survey tool for support teams. Create and send one-click surveys to measure CSAT, NPS & CES. Read More

7

Grade.us

By Traject

4.9★★★★★(550 Ratings)

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Read More

8

Swell

By Swell CX

4.8★★★★★(550 Ratings)

Swell helps prospects find your business through online reviews, converts website visitors, & turns customer interactions into revenue. Read More

9

SOCi

By SOCi

4.6★★★★★(559 Ratings)

A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages. Read More

10

CallSource

By CallSource

4.5★★★★★(444 Ratings)

CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources. Read More