Nextiva Overview
What is Nextiva?
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers.
Who is Nextiva best for?
Businesses who need a robust, secure and reliable enterprise phone system that works across every device and comes with advanced features like video conferencing, mobile app, call recording, and more.
Nextiva Details
Nextiva Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
Nextiva Support options
Email Help Desk
FAQ Forum
Phone Support
Nextiva Training options
Videos
Documentation
In-Person
Live Online
Webinars
Nextiva Related Categories
Nextiva Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Nextiva Pricing
Basic, Pro, and Enterprise plans are available on a monthly or annual basis
Nextiva Features
Most valued Nextiva features by users
Reporting/Analytics
IVR / Voice Recognition
Call Routing
Contact Management
Call Recording
Mobile Access
Third Party Integrations
Call Center Management
SIP Trunking
Skip Logic
Data Analysis Tools
Benchmarking
Support Audio/Images/Video
Screen Sharing
Call Monitoring
Video Conferencing
Unified Communications
Pulse Surveys
Question Branching
Employee Recognition
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