Rescue Overview
What is Rescue?
GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.
Who is Rescue best for?
Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, Professional Helpdesks Customer care, and Tech Support organziations
Rescue Details
Rescue Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
Rescue Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Rescue Training options
Documentation
Videos
Webinars
In-Person
Live Online
Rescue Related Categories
Rescue Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Rescue Pricing
GoTo Rescue Yearly: $1,299.00
GoTo Rescue Monthly: $108.25
Add support for Smartphone devices: $450.00
Rescue Features
Most valued Rescue features by users
Real-Time Chat
Remote Access/Control
Alerts / Escalation
Self Service Portal
Customizable Branding
Screen Sharing
Reporting/Analytics
Configuration Management
IVR / Voice Recognition
Contract/License Management
Collaboration Tools
Asset Tracking
Time Zone Tracking
Call Center Management
Screen Mirroring
Service Level Agreement (SLA) Management
Third Party Integrations
Diagnostic Tools
Availability Management
Targeted / Locked Screen Sharing
Top Rescue Alternatives & Competitors
Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Read More
(Gamified Helpdesk + Asset Management) - the complications = Freshservice. Plus, the service desk is ITIL-ready too! Read More
Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. Read More
Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Read More
SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI. Read More
SysAid helps IT work smarter, not harder, with Help Desk automation based on a decade of AI information. Try IT for free today. Read More
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics. Read More
Get your help desk software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support. Read More
Provide exemplary customer service with Zoho Desk's multichannel, multi-department capabilities and powerful AI assistant, automations. Read More
A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Read More