Aloware Overview

Aloware

By Aloware

4.7★★★★★(64 Ratings)Write review

What is Aloware?

Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.

Who is Aloware best for?

Small to medium businesses looking to reduce their customer wait time on the phone, and open up to new business communication channels such as SMS and social media.

Aloware Details

Aloware Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile iPad

On-Premise Linux

On-Premise Windows

Aloware Support options

24/7 Live Rep

Chat

Email Help Desk

Knowledgebase

Phone Support

Aloware Training options

Documentation

In-Person

Live Online

Videos

Webinars

Aloware Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Aloware Pricing

Solo Plan: $50/month/account + usage

Starter Plan: $100/month/account + usage

Business Plan: $250/month/account + usage

Service Plan: $500/month/account + usage

Aloware Features

Most valued Aloware features by users

Preview Dialer

Predictive Dialer

Power Dialer

Lead Capture

Progressive Dialer

Call Scripting

Campaign Management

Automatic Call Distribution

Reporting/Analytics

Call Recording

IVR / Voice Recognition

Call Transfer

Call Routing

Call Monitoring

Auto-Dialer

Call List Management

Chat/Messaging

Email Management

Lead Management

Multi-Channel Communication

Top Aloware Alternatives & Competitors

1

Ricochet360

By Ricochet360

5★★★★★(55 Ratings)

Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read More

2

Alvaria CX Suite

By Alvaria

4.1★★★★(35 Ratings)

Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance Read More

3

Bright Pattern

By Bright Pattern

4.8★★★★★(225 Ratings)

Leading provider of AI-powered omnichannel cloud contact center software. Read More

4

JustCall

By JustCall

4.2★★★★(191 Ratings)

JustCall's Auto Dialer gives sales reps an upper hand by letting them dial more prospects seamlessly without worrying about call drops. Read More

5

Genesys Cloud CX

By Genesys

4.3★★★★(299 Ratings)

Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement Read More

6

Five9

By Five9

4.3★★★★(920 Ratings)

Five9 Cloud Contact Center - Predictive, Power, Progressive and Preview Dialers, Inbound, Chat, Call Recording, and CRM integrations. Read More

7

Convoso

By Convoso

4.6★★★★★(71 Ratings)

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software. Read More

8

NICE CXone

By NICE inContact

4.3★★★★(1,180 Ratings)

Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics. Read More

9

CallTools

By CallTools

4.9★★★★★(196 Ratings)

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Read More

10

LiveVox

By LiveVox

4.8★★★★★(67 Ratings)

LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Read More