SugarCRM Overview

SugarCRM

By SugarCRM

3.9★★★★(814 Ratings)Write review

What is SugarCRM?

Deployed by 2 million individuals in over 120 countries, and PC Mag Business Choice Best CRM Software Award for the fourth year running, the only CRM software that readers would strongly recommend to their peers. Sugar is for the disruptors, the innovators and the visionaries. Sugar offers an industry-leading customer experience, a simple interface and an intuitive customization platform.

Who is SugarCRM best for?

SugarCRM is a horizontal CRM platform and application offering aimed at customers seeking highly user-friendly solutions that make even the most complex end-to-end customer processes simple to manage.

SugarCRM Details

SugarCRM Platforms supported

Cloud, SaaS, Web-Based

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Desktop Chromebook

SugarCRM Support options

24/7 Live Rep

Chat

SugarCRM Training options

Documentation

In-Person

Live Online

Webinars

Videos

SugarCRM Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

SugarCRM Pricing

Sugar Professional: $40 per user/month
Sugar Enterprise: $65 per user/month
Sugar Ultimate: $150 per user/month

SugarCRM Features

Most valued SugarCRM features by users

Lead Qualification

Segmentation

Email Marketing

Lead Nurturing

Performance Metrics

Prospecting Tools

Customer Support

Lead Management

Lead Capture

Campaign Management

Task Management

Territory Management

Lead Distribution

Calendar/Reminder System

Marketing Automation

Live Chat

Audience Targeting

Process/Workflow Automation

Sales Analytics

Data Enrichment

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