MerchantCentric Overview

MerchantCentric

By Merchant Centric

5★★★★★(16 Ratings)Write review

What is MerchantCentric?

Get meaningful insights from your customer feedback and discover actionable insights that drive satisfaction and sales! Find out what tens of thousands of other businesses use to build their reputation, attract customers and grow their brand. The C-Suite will enjoy how this brings together Marketing, Operations, and Finance at all levels.

Who is MerchantCentric best for?

All levels in Marketing, Operations and Finance at multi-location brands in Restaurant, Automotive, Retail, Healthcare, Agencies and Investment Banks. Request your complimentary brand analysis!

MerchantCentric Details

MerchantCentric Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

MerchantCentric Support options

Email Help Desk

Phone Support

MerchantCentric Training options

Documentation

In-Person

Live Online

Videos

Webinars

MerchantCentric Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

MerchantCentric Features

Most valued MerchantCentric features by users

Reporting/Analytics

Sentiment Analysis

Campaign Management

Dashboard

Social Media Monitoring

Community Management

Gamification

Brand Tracking

Response Management

Negative Feedback Management

Predictive Analytics

Referral Tracking

Content Management

Review Generation

Collaboration Tools

Customer Engagement

Text Analysis

Strategic Planning

Knowledge Management

Fulfillment Distribution

Top MerchantCentric Alternatives & Competitors

1

CallSource

By CallSource

4.5★★★★★(444 Ratings)

CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources. Read More

2

Legwork

By Legwork

4.9★★★★★(55 Ratings)

Optimize your online reputation with review management software that drives more positive reviews for your dental practice. Read More

3

Swell

By Swell CX

4.8★★★★★(554 Ratings)

Swell helps prospects find your business through online reviews, converts website visitors, & turns customer interactions into revenue. Read More

4

Grade.us

By Traject

4.9★★★★★(550 Ratings)

The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Read More

5

Birdeye

By Birdeye

4.8★★★★★(906 Ratings)

Birdeye Reviews is the easiest to use review management software for businesses to build, manage, and amplify your reputation on Google Read More

6

Podium

By Podium

4.5★★★★★(938 Ratings)

Review management done right. Get more reviews and manage your current reviews from one dashboard. Trusted by over 60,000 businesses. Read More

7

SOCi

By SOCi

4.6★★★★★(559 Ratings)

A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages. Read More

8

GetMoreReviews

By Get More Reviews

4.8★★★★★(297 Ratings)

Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Read More

9

Rize Reviews

By Rize Reviews

5★★★★★(60 Ratings)

A reputation management platform that helps businesses respond to online reviews, collect feedback and generate 5 star online reviews. Read More

10

Yotpo

By Yotpo

4.7★★★★★(685 Ratings)

Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more. Read More