FixMe.IT Overview
What is FixMe.IT?
Remote support solution designed for delivering instant unattended and on-demand support to clients located anywhere in the world. Starting at just $25 per month, FixMe.IT provides multi-session handling, unlimited on-demand support and access up to 150 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, drawing tools, session recording, reporting, and much more.
Who is FixMe.IT best for?
IT professionals from businesses of all sizes and across various industries
FixMe.IT Details
FixMe.IT Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Mobile Android
Mobile iPad
Mobile iPhone
FixMe.IT Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
FixMe.IT Training options
Documentation
Live Online
Videos
In-Person
Webinars
FixMe.IT Related Categories
FixMe.IT Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
FixMe.IT Pricing
The unlimited subscription license offers complete freedom over the term of your purchase.
Monthly plan: $30/seat/month
Annual plan: $300/seat/month
FixMe.IT Features
Most valued FixMe.IT features by users
Self Service Portal
Configuration Management
Virtual Assistant
Contract/License Management
Asset Tracking
Call Center Management
Performance Metrics
Availability Management
Problem Management
Knowledge Base Management
Release Management
Project Management
Queue Management
Incident Management
Change Management
Surveys & Feedback
Alerts / Escalation
Workflow Management
Email Management
Social Media Integration
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