dualmon Overview

dualmon

By dualmon

4.8★★★★★(278 Ratings)Write review

What is dualmon?

Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $99/year for 10 computers, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Includes 20 seats for support reps, and unlimited sessions. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today!

Who is dualmon best for?

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

dualmon Details

dualmon Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Linux

On-Premise Linux

On-Premise Windows

dualmon Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

dualmon Training options

Documentation

In-Person

Live Online

Videos

Webinars

dualmon Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

dualmon Pricing

dualmon Remote Access offers a free trial. Paid subscriptions are available for Unattended Remote Access and One-demand Remote Assists plans. Details include:
Unattended Remote Access
Pro Plan (up to 5 computers) - $49/year
Enterprise Plans:
10 remote computers - $99/year
25 remote computers - $149/year
50 remote computers - $199/year
100 remote com

dualmon Features

Most valued dualmon features by users

Screen Sharing

Real-Time Chat

Collaboration Tools

Diagnostic Tools

Diagnostics Tools

Remote Access/Control

Access Controls/Permissions

Screen Recording

Surveys & Feedback

File Transfer

Session Recording

Troubleshooting

Multiple Monitor Access

Session Transfer

Mobile Access

File Sharing

Remote Printing

Reporting/Analytics

Top dualmon Alternatives & Competitors

1

Splashtop SOS

By Splashtop

4.9★★★★★(110 Ratings)

Splashtop SOS is a cost-effective, best-in-class, remote support software solution for IT, support, and help desks. Read More

2

Remote Support and Meetings

By ShowMyPC

4.3★★★★(18 Ratings)

Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording. Read More

3

Kaseya VSA

By Kaseya

4.1★★★★(432 Ratings)

Thousands of MSPs and IT Departments use Kaseya VSA remote support software to manage and automate IT. Get your demo today! Read More

4

Atera

By Atera

4.6★★★★★(506 Ratings)

Atera is the ultimate all-in-one Remote IT Support solution built for MSPs and internal IT Teams. Try it for free today! Read More

5

Zoho Assist

By Zoho

4.7★★★★★(1,297 Ratings)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Read More

6

ConnectWise Control

By ConnectWise

4.8★★★★★(4,050 Ratings)

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection. Read More

7

Take Control

By N-able

4.3★★★★(37 Ratings)

N¿able¿ Take Control is a powerful remote support solution designed to help you resolve issues quickly and effectively. Read More

8

ISL Light

By ISL Online

4.9★★★★★(679 Ratings)

ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable. Read More

9

SecureLink

By SecureLink

4.3★★★★(400 Ratings)

SecureLink is the industry leader in critical access management, helping organizations to secure access to their most valuable assets Read More

10

Rescue

By GoTo

4.8★★★★★(320 Ratings)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Read More