ISL Light Overview
What is ISL Light?
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
Who is ISL Light best for?
ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.
ISL Light Details
ISL Light Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
ISL Light Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
ISL Light Training options
Documentation
In-Person
Live Online
Videos
Webinars
ISL Light Related Categories
ISL Light Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
ISL Light Features
Most valued ISL Light features by users
Call Center Management
Service Level Agreement (SLA) Management
Multi-Channel Communication
Knowledge Base Management
Network Monitoring
Automated Routing
Macros/Templated Responses
IT Asset Management
Alerts / Escalation
Workflow Configuration
Document Storage
Ticket Management
Email Management
Self Service Portal
Remote Access/Control
Customizable Branding
Social Media Integration
Real-Time Chat
Reporting/Analytics
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