Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools. Use our rankings below to compare Remote Support Software options and features, and find the best one for you and your business.
Access client's system information, including hardware and software configuration, to perform diagnostics
Digitally share a wide variety of media types
Engage in direct, instant messaging
Digitally share screen view with others
Record active support and chat sessions for auditing and training
Transfer a support session to another team member
Gauge satisfaction and receive information for improvement and success
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams. Read More
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate. Read More
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses offer stellar customer support remotely. Read More
ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection. Read More
BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world. Read More
Wrike is a remote support software with custom request forms, Gantt charts, Kanban boards, automated reporting, and 400+ integrations. Read More
Ridiculously simple screen sharing tool for meetings on the fly. Get everybody on the same page, when they're not in the same room! Read More
AnyDesk is the world's fastest remote desktop software on the market, ideal for desktop sharing, remote support and web presentation. Read More
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Read More
Online ITSM Service Desk with Incident, Problem, Change, Release & Asset Management, in addition to powerful ticketing & automation Read More