Teamwork Desk Overview

Teamwork Desk

By Teamwork.com

4.5★★★★★(315 Ratings)Write review

What is Teamwork Desk?

Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money. The help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience.

Who is Teamwork Desk best for?

Customers that require support software that builds better relationships.

Teamwork Desk Details

Teamwork Desk Platforms supported

Cloud, SaaS, Web-Based

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

On-Premise Linux

On-Premise Windows

Teamwork Desk Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Teamwork Desk Training options

Documentation

Live Online

Videos

Webinars

In-Person

Teamwork Desk Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Teamwork Desk Pricing

Starter: $7 per agent/pm

Plus: $13 per agent/pm

Pro: $25 per agent/pm

Enterprise: Contact Us

Teamwork Desk Features

Most valued Teamwork Desk features by users

Call Center Management

Service Level Agreement (SLA) Management

Multi-Channel Communication

Knowledge Base Management

Network Monitoring

Automated Routing

Macros/Templated Responses

IT Asset Management

Alerts / Escalation

Workflow Configuration

Document Storage

Ticket Management

Email Management

Self Service Portal

Remote Access/Control

Customizable Branding

Social Media Integration

Real-Time Chat

Reporting/Analytics

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