SmartKarrot Overview
What is SmartKarrot?
SmartKarrot is a modern, intelligence-driven customer success platform. We help B2B organizations to manage and grow their customer portfolios. Customer-centric enterprises and SMBs across industries use it to grow their NRR by driving successfully: onboarding, adoption, engagement, retention, renewal, upsell, and revenue growth at scale.
Who is SmartKarrot best for?
SaaS, Mobile & Web applications. Recurring revenue businesses driving customer experience, customer engagement, customer success, product success.
SmartKarrot Details
SmartKarrot Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPhone
Desktop Chromebook
Desktop Linux
Mobile iPad
On-Premise Linux
On-Premise Windows
SmartKarrot Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
SmartKarrot Training options
Documentation
Live Online
Videos
Webinars
In-Person
SmartKarrot Related Categories
SmartKarrot Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
SmartKarrot Features
Most valued SmartKarrot features by users
Reporting/Analytics
Customer Engagement
Community Management
Text Analysis
Knowledge Management
Onboarding
Gamification
Dashboard
Negative Feedback Management
Predictive Analytics
Multi-Channel Data Collection
Live Chat
Feedback Management
Survey/Poll Management
Sentiment Analysis
NPS Survey Structure
Customer Segmentation
Content Creation
Video Support
Communication Management
Top SmartKarrot Alternatives & Competitors
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Read More
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Read More
Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack. Read More
Zendesk Support is the leading help desk software built for better customer relationships. Read More
The Customer Success platform built for Startups who want to scale faster. Read More
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Read More
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Read More
ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free. Read More
----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free! Read More
Improve customer satisfaction and CSAT scores by standardizing and automating your CS workflows with Pipefy. Read More