Custify Overview

Custify

By Custify

5★★★★★(170 Ratings)Write review

What is Custify?

Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well.

Who is Custify best for?

B2B SaaS companies

Custify Details

Custify Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Custify Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Custify Training options

Documentation

In-Person

Live Online

Videos

Webinars

Custify Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Custify Features

Most valued Custify features by users

Reporting/Analytics

Customer Engagement

Onboarding

Trend Analysis

Customer Segmentation

Third Party Integrations

Survey/Poll Management

Sentiment Analysis

SMS Messaging

Process/Workflow Automation

NPS Survey Structure

Multi-Channel Communication

Engagement Tracking

Email Management

Customizable Forms

CES Survey Structure

Complaint Monitoring

CSAT Survey Structure

AI/Machine Learning

Account Management

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