MSP Manager Overview
What is MSP Manager?
N-able MSP Manager is a help desk and billing PSA designed exclusively for IT service providers. It's a robust, but intuitive solution that helps them provide excellent customer support incredibly efficiently. The MSP Manager mobile app arms technicians with all the information they need to resolve tickets anywhere, anytime. MSP Manager is a powerful standalone solution, but also integrates with both RMM products offered by N-able for a single pane of glass experience.
Who is MSP Manager best for?
Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.
MSP Manager Details
MSP Manager Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
MSP Manager Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
MSP Manager Training options
Documentation
Live Online
Webinars
In-Person
Videos
MSP Manager Related Categories
MSP Manager Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
MSP Manager Features
Most valued MSP Manager features by users
Knowledge Base Management
Self Service Portal
Assignment Management
Project Management
Dashboard
Alerts / Escalation
Task Management
Issue Scheduling
Contract/License Management
Mobile Access
Issue Auditing
Change Management
IT Asset Management
Incident Management
Alerts/Notifications
Recurring Issues
Activity Dashboard
Workflow Management
Ticket Management
Third Party Integrations
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