Top Managed Service Providers (MSP) Software
MSP software enables managed software providers with network monitoring, ticketing, and billing across multiple clients in centralized dashboards. Use our rankings below to compare Managed Service Providers (MSP) Software options and features, and find the best one for you and your business.
Managed Service Providers (MSP) Software Features
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Billing & Invoicing
Create and manage monetary interactions between parties (i.e. bills and invoices)
CRM
Integrate with your customer relationship management software to better connect all aspects of your business, especially your customers
Dashboard
An assembly of graphs and charts for tracking statistics and metrics
Help Desk Management
Managing service requests to handle incidents, system configurations or IT issues & provide information/support via a ticketing system.
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Live Chat
Ability to chat online in real time
Patch Management
Install software updates and bug fixes remotely
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Remote Access/Control
Access work applications remotely while working from outside the office and/or travelling
Scheduling
Plan availability and assign specific time slots for tasks and resources
Related to Managed Service Providers (MSP) Software
IT Management Software
Remote Monitoring and Management Software
ITSM Software
IT Service Software
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Read More
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform. Read More
Simplified endpoint management for desktops, servers, and mobile laptops. Read More
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Read More
MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control Read More
Atera is the ultimate all-in-one MSP Software built for MSPs of all sizes. Atera Includes everything you need. Try for Free! Read More
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. Read More
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo! Read More
An MSP Platform that lets you manage the technology needs of small business - on your own terms - simply, efficiently, from anywhere. Read More
The most reliable and easy-to-use backup for businesses of all sizes. Now with simplified licensing and active ransomware protection Read More