Top Small Business CRM Software

Small Business CRM software automates customer information management and customer interaction tracking for businesses with less than 50 employees. Use our rankings below to compare Small Business CRM Software options and features, and find the best one for you and your business.

Small Business CRM Software Features

Business Card/Badge Scanning

Capture contact information by scanning a physical item and having the system automatically extract data from the scan

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Document Storage

Store documents in a centralized location for easy access

Forecasting

Form predictions based on past and present data/trends

Lead Qualification

Score a lead on their quality or likelihood to buy based on certain behaviors

Live Chat

Ability to chat online in real time

Marketing Automation

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Quotes/Estimates

Create quotes/proposals and maintain a central repository of previous quotes

Segmentation

Group leads or contacts based on their specific characteristics

Social Media Integration

Integrate with Facebook, Twitter, LinkedIn, etc.

Task Management

A running list of action items and their respective status

Territory Management

Organize customer data and accounts by user or geography

1

Salesforce Sales Cloud

By Salesforce

4.5★★★★★(38,139 Ratings)

Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Read More

2

Zoho CRM

By Zoho

4.4★★★★(12,197 Ratings)

Zoho CRM empowers small SMBs with a 360º customer relationship lifecycle management solution. Read More

3

monday.com

By monday

4.7★★★★★(5,971 Ratings)

monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Read More

4

Pipedrive

By Pipedrive

4.6★★★★★(5,426 Ratings)

Scale your business with Pipedrive's smart CRM: the software that helps you grow your revenue your way. Read More

5

Nimble

By Nimble

4.5★★★★★(3,979 Ratings)

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you -- everywhere you work. Read More

6

Keap

By Keap

4.2★★★★(2,551 Ratings)

More Growth, Less Busy Work Our marketing automation removes the headaches and busy work while accelerating growth. Read More

7

Apptivo

By Apptivo

4.5★★★★★(1,385 Ratings)

A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use. Read More

8

Copper

By Copper

4.5★★★★★(1,265 Ratings)

Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now. Read More

9

Less Annoying CRM

By Less Annoying CRM

4.9★★★★★(1,139 Ratings)

Small business software to manage leads, customer information, contact history and reminders, and emails. Read More

10

Freshsales

By Freshworks

4.7★★★★★(1,111 Ratings)

Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Read More