Top Call Tracking Software
Call tracking software helps agencies and marketing departments measure the ROI of their campaigns with phone lead insights and dynamic source tracking. Use our rankings below to compare Call Tracking Software options and features, and find the best one for you and your business.
Call Tracking Software Features
Call Recording
Record the audio of phone conversations for quality assurance purposes
Call Routing
The procedure of sending voice calls to a specific queue based on predetermined criteria
Call Tracking Metrics
Measure campaign influence through collection of keyword tracking and revenue sources
Caller ID
Identify the number and contact information of a caller before answering the phone
Conversion Tracking
Keep a track of interactions with the customer during the virtual tour and convert leads into successful opportunities
CRM
Integrate with your customer relationship management software to better connect all aspects of your business, especially your customers
IVR / Voice Recognition
Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
Keyword Tracking
The activity of gathering data based on keywords used on phonecalls and online.
Dialpad modernizes communication technology, putting voice, messaging, meetings, and video on any device. Read More
Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, IVA, CTI, Chat, Email, Call Recording, and CRM Integration. Read More
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Read More
CallSource helps marketers to prove the lift and value of their campaigns by tracking every call back to what drove them to convert. Read More
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Read More
RingCentral Contact Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you. Read More
The CallRail marketing platform helps businesses market smarter, drive more quality leads and centralize communications. Read More
Close is the all-in-one sales engagement CRM designed to help SMBs turn more leads into revenue. Read More
The leading sales engagement platform for enterprises using Salesforce. Easy to Use. Easy to Manage. Built for Teams. Read More
Cloud-based business phone system with call automation, auto-dialer and call tracking for SMBs. Read More