SeeClickFix Overview
SeeClickFix is a modern, distributed 311 solution that accepts, routes, and manages public service requests. Configurable workflows let staff know about 311 issues before they become costlier problems. While built-in feedback loops keep residents and staff up-to-date about the status of work being done.
SeeClickFix is best for local governments striving to provide superior public services, while needing to do more with the resources they have, and making more data-driven decisions.
SeeClickFix Details
SeeClickFix Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
SeeClickFix Support options
Chat
SeeClickFix Training options
Documentation
Live Online
Webinars
In-Person
Videos
SeeClickFix Related Categories
SeeClickFix Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
SeeClickFix Features
Most valued SeeClickFix features by users
Case Management
Corrective and Preventive Actions (CAPA)
Assignment Management
Project Management
Dashboard
Social Media Monitoring
Task Management
Feedback Management
Issue Scheduling
Self Service Portal
Issue Auditing
Alerts / Escalation
Knowledge Base Management
Recurring Issues
Collaboration Tools
Customer Complaint Tracking
Canned Responses
Forms Management
Issue Tracking
Prioritization
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