SeeClickFix Overview

SeeClickFix

By CivicPlus

4.5★★★★★(106 Ratings)Write review

What is SeeClickFix?

SeeClickFix is a modern, distributed 311 solution that accepts, routes, and manages public service requests. Configurable workflows let staff know about 311 issues before they become costlier problems. While built-in feedback loops keep residents and staff up-to-date about the status of work being done.

Who is SeeClickFix best for?

SeeClickFix is best for local governments striving to provide superior public services, while needing to do more with the resources they have, and making more data-driven decisions.

SeeClickFix Details

SeeClickFix Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

SeeClickFix Support options

Chat

SeeClickFix Training options

Documentation

Live Online

Webinars

In-Person

Videos

SeeClickFix Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

SeeClickFix Features

Most valued SeeClickFix features by users

Case Management

Corrective and Preventive Actions (CAPA)

Assignment Management

Project Management

Dashboard

Social Media Monitoring

Task Management

Feedback Management

Issue Scheduling

Self Service Portal

Issue Auditing

Alerts / Escalation

Knowledge Base Management

Recurring Issues

Collaboration Tools

Customer Complaint Tracking

Canned Responses

Forms Management

Issue Tracking

Prioritization

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