Document360 Overview
Document360 Knowledge base platform enables your help center creation through end-user interface and multiple third-party integrations. Get set up in minutes & reduce your support request up to 50% Create, collaborate, and publish a self-service knowledge Knowledge base with our easy to use document management SaaS platform. Maintain multiple versions, take advantage of markdown editor & advanced analytics, be assured of robust security and match with your brand identity.
Rated #1 Knowledge Base Software Globally. Trusted and used by 1000s of users from Customer.io, Datree.io, Harvad University, Monday.com,Mambu, Stackify & many more.
Document360 Details
Document360 Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Document360 Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Document360 Training options
Documentation
Live Online
Videos
Webinars
In-Person
Document360 Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Document360 Pricing
Startup: $119/project/month billed monthly or $99/project/month billed yearly for 2 team accounts
Business: $359/project/month billed monthly or $299/project/month billed yearly for 5 team accounts
Enterprise: $599/project/month billed monthly or $499/project/month billed yearly for 10 team accounts
Additional plans for Enterprise grade knowledge base is also available.
Document360 Features
Most valued Document360 features by users
Cataloging/Categorization
Collaboration Tools
Customizable Branding
Customizable Templates
Drag & Drop Editor
Feedback Management
Full Text Search
Knowledge Management
Mobile Interface
Multi-Language
Reporting/Analytics
Rich Text Editor
SEO Management
Self Service Portal
User Management
WYSIWYG Editor
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